Privacy Policy

Effective Date: April 10, 2025
Welcome to Cartora. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our site, we may collect the following types of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Shipping & billing address

• Payment information (processed securely via third-party gateways)

b. Non-Personal Information

• Browser type and version

• IP address

• Device type

• Pages visited, time spent on site, and other usage data

c. Account Information

If you create an account with us, we store your login credentials securely, along with any preferences or saved information for future purchases.

2. How We Use Your Information

We collect and use your information for the following purposes:

• To process and fulfill your orders

• To communicate order updates and shipping information

• To provide customer support and respond to inquiries

• To personalize your shopping experience

• To improve our website, services, and product offerings

• To send promotional emails (only if you opt in)

• To detect, prevent, and address security or technical issues

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners to help us operate effectively:

• Shipping and logistics providers for delivery

• Payment processors to complete transactions securely

• Marketing tools (such as email platforms, if you opt in)

• Analytics providers (e.g., Google Analytics) to understand website usage

All third parties are required to protect your data in accordance with relevant laws and our own privacy standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Keep you logged in

• Analyze site traffic and usage patterns

• Deliver personalized ads (only if you consent)

You can control or disable cookies in your browser settings, but please note that some features of the site may not function properly without them.

5. Data Security

We take data protection seriously. Your information is stored on secure servers, and we use SSL encryption to protect sensitive data during transmission. We also limit access to your data to authorized personnel only.

6. Your Rights

You have the right to:

• Access and review your personal data

• Request corrections to incorrect information

• Delete your account and associated data

• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at support@cartora.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before providing any information.

8. Children's Privacy

Cartora does not knowingly collect personal information from children under the age of 13. If we become aware of such data being collected without parental consent, we will take steps to delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our site after any changes means you accept the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Cartora Support Team
📧 Email: support@cartora.com
🌐 Website: www.cartora.com